Every call answered. Every customer valued.
24/7/365 telephone answering, dispatching, and customer support for businesses across all 50 states.
Local dedication. National reach.
Founded in 1995 in Roanoke, Virginia by Michael Fultz, The Answer Network has grown from a small local team into one of Virginia’s largest answering services.
Our trained professionals handle calls, messages, and customer interactions with the care and consistency your business deserves—so you can focus on growth.
Reliability
Always available for the calls that matter.
Professionalism
Courteous, trained agents representing your brand.
Customer care
Personalized greetings and exact protocols.
Innovation
Connections to calendars, CRMs, and business systems.
Flexible support for the way you work.
From a busy afternoon to a full 24-hour operation, we tailor every account to your instructions.
Appointment scheduling
Manage bookings and calendars with live operator support.
Virtual & remote receptionist
Professional handling of calls, orders, and dispatches.
After-hours on-call
Dependable nights, weekends, and holiday coverage.
Help desk support
First-level support for customer and technical questions.
Call screening & overflow
Qualify urgent calls and keep busy periods covered.
Message & email dispatching
Relay messages through SMS, VOIP, email, fax, and more.
Event registration
Streamlined registration and attendee support.
Order processing
Accurate, courteous support for customer orders.
One professional voice, wherever your customers are.
We proudly serve businesses across the entire United States. Our service tools include SMS message delivery, VOIP, email, fax, call patching, phone- and web-based order entry, customer support, appointment scheduling, and emergency call answering.
Trusted by businesses nationwide.
Professional, friendly, dependable service every day.
“The Answer Network is a fantastic company. Always great service!”Ann K. · Edgehill Estates Apts, LLC
“Their operators are friendly, professional, and take extra care to make sure our customers have answers.”Andy · Twin Creeks Brewing Company
“We’d be lost without The Answer Network. Our messages are relayed immediately.”Beth · Dana Bible Accounting
Let us handle your calls while you grow.
Request a free quote or tell us what your business needs. An account executive will contact you shortly.
- Phone
- 540-265-8000
- Toll free
- 888-265-8170
- info@theanswernet.com
- Office
- 6375 Peters Creek Rd, Ste B
Roanoke, VA 24019