About
The Answer Network
Since 1995
Our Journey
Our Mission
To provide reliable, professional, and customer-first answering solutions that help businesses save time, reduce costs, and deliver excellent service with every call.
Our Vision
To empower businesses of all sizes to focus on growth and success, while we seamlessly handle their calls, messages, and customer interactions with care and consistency.
Meet Our
Leadership & What We Stand For
Michael Fultz President & CEO
Since founding The Answer Network in 1995, Michael has led the company from a small local operation to one of Virginia’s largest answering services, now trusted by businesses nationwide. His focus on growth, excellence, and client-first service continues to guide our success.
Mandi Fultz Bishop Vice President
Starting as a part-time operator, Mandi worked her way up through nearly every role in the company before becoming Vice President in 2001. With deep industry expertise and a passion for sales and marketing, she plays a vital role in driving client success and business growth.
Our Core Values
At The Answer Network, our values shape every interaction we have with your business and customers:
Reliability
Always available 24/7/365, ensuring you never miss an important call.
Professionalism
Courteous, well-trained agents who represent your brand with care.
Customer Care
Personalized greetings and tailored protocols that fit your needs.
Innovation
Seamless integration with business systems for smarter communication.
Trusted Nationwide
Proudly Local
Our Professional Associations
- Proud member of the Roanoke Chamber of Commerce and Botetourt County Chamber of Commerce
- Active member of the Association of Teleservices International (ATSI), upholding the highest industry standards
Nationwide Coverage
Today, we are honored to serve clients from coast to coast. With 24/7/365 availability and seamless systems, we ensure every caller no matter where they are in the U.S. receives the professional service they deserve.
